Terms & Policies
Welcome to Wild Wheat Studios! We're delighted to have you explore our world of luxury design, captivating animation, and handcrafted keepsakes. These Terms & Policies outline the guidelines for using our website and engaging with our services, ensuring a transparent and seamless experience for everyone. By accessing or using our website and services, you agree to be bound by these terms.
1. Acceptance of Terms
By visiting www.wildwheatstudios.com ("our Website"), engaging with our services, or purchasing our products, you agree to comply with and be bound by these Terms & Policies, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our Website or services.
2. Services & Products
Wild Wheat Studios offers a curated range of services and products, including but not limited to:
Branding & Design: Logo design, brand identity packages, marketing materials, brand strategy.
Animation & Visual Storytelling: 2D/3D animation, character design, sizzle reels, short films.
Event Decor & Stationery: Custom signage (acrylic, wood, paper), luxury stationery, bespoke installations.
Custom Keepsakes & Merchandise: Embroidered goods, engraved goods, personalized items, bachelorette bags, corporate gifting.
Smart Packaging & QR Experiences: Interactive QR solutions for products and storytelling.
3. Custom Orders & Bespoke Services
For all custom and bespoke projects, the following terms apply:
Design Process & Approvals: Our creative process involves collaborative design phases. We will provide proofs for your review and require your written approval at specified stages. Production will only commence after final design approval.
Revisions: A defined number of revisions will be included in your project proposal. Additional revisions may incur extra charges.
Cancellations: Due to the custom and handcrafted nature of our work, cancellations for bespoke services and custom orders are subject to a cancellation fee based on the work completed up to the point of cancellation. Full details will be outlined in your specific Service Agreement.
Client Responsibilities: You are responsible for providing accurate and timely information, content, and approvals necessary for the project's progression. Delays in providing these may impact the project timeline.
4. Product Sales (E-commerce)
Order Acceptance: All orders placed through our Website are subject to acceptance by Wild Wheat Studios. We reserve the right to refuse or cancel any order for any reason.
Pricing & Payment: All prices are listed in USD. Payment is required in full at the time of purchase for ready-to-order products.
Shipping: We aim to ship all ready-to-order products within [e.g., 3-5 business days]. Shipping costs and estimated delivery times will be calculated at checkout. Wild Wheat Studios is not responsible for delays caused by shipping carriers.
Returns & Refunds: Due to the custom and often personalized nature of our products, all sales are generally final. However, if there is a defect or error on our part, please contact us within [e.g., 7 days] of receipt with photographic evidence, and we will work to resolve the issue.
5. Intellectual Property
Wild Wheat Studios Content: All content on our Website, including designs, text, graphics, logos, images, and animation, is the exclusive property of Wild Wheat Studios or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
Client Content: Any content, logos, or information provided by you for custom projects remains your intellectual property. You grant Wild Wheat Studios a limited, non-exclusive license to use this content solely for the purpose of fulfilling your order and for showcasing our portfolio (with your prior approval where sensitive).
6. User Conduct
You agree to use our Website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Prohibited conduct includes harassment, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Website.
7. Privacy Policy
Your privacy is paramount to us. Our Privacy Policy, available separately on our Website, details how we collect, use, protect, and handle your personal information in accordance with applicable data protection laws. By using our Website, you consent to the data practices described in our Privacy Policy.
8. Disclaimers & Limitation of Liability
Wild Wheat Studios provides its Website and services on an "as is" and "as available" basis. We do not warrant that our Website will be uninterrupted or error-free. To the fullest extent permitted by law, Wild Wheat Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; or (c) unauthorized access, use, or alteration of your transmissions or content.
9. Governing Law
These Terms & Policies shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms & Policies shall be brought exclusively in the state or federal courts located in Travis County, Texas.
10. Changes to Terms
We reserve the right to modify or replace these Terms & Policies at any time. We will provide notice of any significant changes by posting the new Terms & Policies on this page. Your continued use of the Website or services after any such changes constitutes your acceptance of the new Terms & Policies.
11. Contact Us
If you have any questions about these Terms & Policies, please contact us at:
Wild Wheat Studios
Email: howdy@wildwheatstudios.com
Phone: (512) 256-3808